Dillard's EDI: The Complete 2026 Vendor Guide
Dillard's EDI vendor requirements, compliance expectations, and practical setup
Dillard's is one of the largest upscale department store chains in the US, with more than 280 stores concentrated across the South, Southwest, and Midwest. They carry a curated mix of apparel, accessories, cosmetics, footwear, and home goods, and their vendor relationships tend to be long-term and buyer-driven. For apparel and accessory brands, Dillard's is a meaningful partner — but their EDI and compliance expectations are as strict as any other major department store.
Dillard's is notable for running one of the most ticket-centric compliance programs in retail. Their stores rely heavily on floor-ready merchandise, and anything that breaks that flow gets charged back.
Required EDI Documents
| Document | Name | Direction | Purpose |
|---|---|---|---|
| 850 | Purchase Order | Dillard's to Vendor | PO for DC or store |
| 855 | PO Acknowledgment | Vendor to Dillard's | Line confirmation |
| 856 | Advance Ship Notice | Vendor to Dillard's | Carton SSCC detail |
| 810 | Invoice | Vendor to Dillard's | Billing document |
| 997 | Functional Acknowledgment | Both | Transaction receipt |
| 860 | PO Change | Dillard's to Vendor | PO updates |
Vendor Requirements
Dillard's vendor standards manual is famously detailed. Core requirements:
- VICS BOL and GS1-128 carton labels
- Floor-ready apparel with correct tickets, hangers, and size strips
- ASN accuracy and timing before delivery
- Routing compliance to the assigned DC (Maumelle, AR and others)
- Strict adherence to Dillard's ticketing guide, including UPC, price, size, and color
Dillard's is one of the retailers where the ticketing guide matters as much as the EDI itself.
Chargebacks and Risk
Dillard's expense offset program is aggressive and covers:
- Missing or late ASN
- ASN data variance
- Ticketing non-compliance (per unit)
- Hanger or size strip non-compliance
- Routing violations
- Carton label errors
Brands new to Dillard's routinely discover that their first few shipments lose a meaningful percentage of invoice value to ticketing chargebacks alone.
Common Setup Traps
The biggest trap is underestimating ticket compliance. Dillard's audits tickets carefully at receiving, and any mismatch between the ticket and the merchandise is chargeable. Another trap is reusing Macy's or JCPenney ASN maps — Dillard's has its own segment nuances that need specific mapping.
Setup Process
- Complete Dillard's vendor onboarding with your buyer
- Receive Dillard's EDI spec, routing guide, and ticketing guide
- Configure AS2 or VAN connectivity
- Map 850, 855, 856, 810 and 860
- Run Dillard's certification test cycles
- Pilot with a small PO and validate floor-ready prep
- Move into full production
Platform Compatibility
JayChris EDI connects to Shopify, WooCommerce, BigCommerce, and custom ERP platforms. Dillard's POs flow directly into your order workflow, and ASNs and invoices generate automatically from your ship data.
Cost Comparison
Legacy EDI providers commonly quote Dillard's trading partner setup at $300 to $650 per month, with additional fees for ticket printing integrations and routing compliance support.
With JayChris EDI it's $99/month + $0.25 per EDI document — all 28 retailers included, no per-retailer fees.
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