PetSmart EDI Vendor Requirements: The Complete 2026 Guide
Everything pet brands need to know about selling to PetSmart via EDI — documents, compliance, and setup
PetSmart is the largest specialty pet retailer in North America with more than 1,650 stores and a major ecommerce operation powered by their Chewy partnership history. For pet food, treats, toys, and accessories brands, PetSmart is often a tier-one distribution target — and they run on EDI.
This guide covers the PetSmart vendor EDI program from onboarding through go-live.
Required EDI Documents
PetSmart uses standard ANSI X12 transactions plus inventory feeds for their ecommerce program.
| Document | Name | Purpose |
|---|---|---|
| 850 | Purchase Order | PetSmart sends the order |
| 855 | PO Acknowledgment | You confirm line status |
| 856 | Advance Ship Notice | Carton and pack details |
| 810 | Invoice | Matches PO and ASN |
| 997 | Functional Acknowledgment | Technical receipt |
| 846 | Inventory Advice | Required for drop-ship and marketplace vendors |
| 860 | PO Change | PetSmart modifies an existing PO |
Vendor Requirements
PetSmart's scorecard covers:
- On-time delivery to DC
- ASN accuracy and timeliness
- Fill rate against PO
- GS1-128 label scan success
- Invoice match accuracy
- Drop-ship order SLA (for ecommerce orders)
Chargebacks and Risk
PetSmart chargebacks include:
- Late or missing ASN
- Missed DC appointment
- Carton label failures
- Short ship without notice
- Invoice cost mismatch
- Drop-ship SLA violations
Pet food vendors also face category-specific compliance around lot codes and expiration dates.
Where Brands Struggle
Heavy bag and bulk item handling
Large pet food bags and bulk items often require pallet-level ASNs rather than carton ASNs. Vendors who send carton-only structures get flagged.
Drop-ship onboarding
PetSmart's ecommerce drop-ship program has its own SLA and its own EDI flows. Setting up for DC purchase orders does not automatically enable drop-ship.
Expiration date on consumables
Pet food and treats require expiration dates on the ASN. Missing this field will stop receiving at the door.
Setup Process
- Get approved as a PetSmart supplier
- Complete item setup and category classification
- Receive EDI specs and trading partner ID
- Establish AS2 or VAN connection
- Complete EDI testing
- Run a test shipment
- Move to production
Platform Compatibility
JayChris EDI is platform-agnostic. Shopify, WooCommerce, BigCommerce, NetSuite, and custom backends all work. You do not need to change how you operate your business to connect to PetSmart.
Cost Comparison
Legacy EDI providers typically charge $600 to $1,800 per month for PetSmart integration, especially when drop-ship and 846 feeds are added.
With JayChris EDI it's $99/month + $0.25 per EDI document — all 28 retailers included, no per-retailer fees.
Ready to Automate PetSmart EDI?
JayChris EDI comes pre-configured for PetSmart plus 27 other major retailers. Platform-agnostic. 15-minute setup. $99/month + $0.25 per document. 30-day free trial — no credit card required.
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